DATE INSTIGATORACTIONRESPONSE
Monday 28th June TatterfordRequested scheme "Locked" (Submitted)Response expected by July 12th
Friday 16th JulyTatterfordRequest chase no.1Openreach Responds:
"I’ve escalated this to Emma, the first line manager who looks after the customer service desk team. I’ve asked that whoever she passes this to case manages it for you till the cost is back to you."
Monday 26th JulyTatterfordRequest chase no. 2
Monday 6th SeptemberOpenreachEstimated Costs InvolvedReceived an e-mail signed by the Rural Engagement Manager (REM) giving an estimated costing for the fibre connection of £46,808 nett of grants.
Tuesday 7th SeptemberTatterfordLeft message on REM's phoneNo response
Monday 13th SeptemberTatterfordLeft message on REM's phoneNo response
Tuesday 14th SeptemberTatterfordSpoke to REM Meeting arranged at Tatterford for 17th September at 1100 hrs
Friday 17th SeptemberTatterfordREM did not appear.
Tuesday 28th SeptemberTatterfordLeft message on REM's phone